Safety done sustainably

Safety is our priority

Designed with your security in mind

Our app has lots of safety features so you can enjoy your ride with peace of mind.

  • Emergency assistance button
  • Ability to share your trip details
  • GPS tracking on all trips
  • Our expert team are available to support you 24/7 in any UHop location. 

Enjoy freedom, security and protection

Drive with freedom

Choose the hours you work knowing that you can rely on our expert support and technology.

Drive with security

The UHop app is designed to keep you connected to your people, our team and emergency services whatever time of day or night, wherever you are.

  • Emergency assistance button
  • Roadside breakdown assistance
  • 24/7 incident support teams on standby
  • Passenger rating system gathers your feedback
  • All routes tracked with GPS

Drive with protection

We partner with the world’s leading insurance providers to ensure you’re always protected.

Safer driving means better trips

Nothing beats peace of mind for you and your passengers. Here are a few tips to ensure each trip you make is a success:

  • Always confirm your passenger’s name or ask them to confirm their drivers name. It will be displayed on the app.
  • Remind your passengers to use their seat belts for their own safety if they don’t buckle up.
  • Drive without distraction and stay focused behind the wheel. The app will let you know the changing speed limits.
  • Be sure to take breaks so you are always fresh and alert.

Enjoy freedom, security and protection

UHop is constantly working to enhance our customers safety and comfort. Our drivers and state-of-the-art technology ensure that you are in safe hands and always connected on the road..

Emergency assistance

You can contact the local emergency services from the app for fast assistance.

Customer support

We’re always waiting to help you or answer any queries, just reach out to our team through the app. 

Share location

With our apps’ safety features, you can always keep your people informed about where you are.

Ratings system

We always welcome your feedback! Our ratings system allows you to give us your thoughts on the UHop experience and helps us keep you safe. (Repeated bad ratings will lead to driver deactivation.)

GPS tracking

All rides are GPS tracked so you and yours can see where you are headed every minute of the journey.

Privacy protection

All communication with the driver is done through the app so no one has access to your personal phone number.

Driver details

Our drivers’ personal details such as their name, experience, and the rating will be displayed on the app.

Driver standards

Our drivers must pass an exhaustive vetting process concerning driving experience, security, and suitability for the role.

Once they work with us, they must abide by the UHop standards of professionalism and safety.

  • We monitor their hours to ensure they get enough rest between shifts
  • Our app ensure they are aware of changing speed limits in different areas

Insurance protection

UHop partners with the world’s leading insurance providers to ensure you’re always protected. Learn more here (insert blog link)

Passenger Safety Tips

  • Always check the license plate number matches those sent to your app
  • Ensure the vehicle make, model, and color are correct
  • Check the driver’s likeness with the photo provided

Stay safe with UHop

  • Stay inside until your ride has arrived!
  • Always use the seat belts provided
  • Keep your family and friends informed of your whereabouts
  • Give honest feedback about your ride
  • Report any questionable driving or behavior to us

We’re here to deliver your safely and securely to where you want to go.